Lost serial key or download link
If you have lost your serial key or product download link, you can retrieve it within just a few seconds on the order history page of our store. Please follow these steps below for navigating to this page:
1) On our store, you will see the "My Account" button above the navigation bar, click this.
2) Insert your email and password in the login form and click "login". Your email and password are the same logins you used when purchasing the product. Should you require a password reset, please view our article here.
3) Under Instant downloads, you will find your order with the download link and the serials (should one be needed).
Serial or download link lost
Vous trouverez la clé de série et/ou le lien de téléchargement du produit que vous avez acheté sur la page Historique des commandes. Pour trouver cette information, suivez ces étapes : 1) Sur notre page web principale (où vous verrez les nouvelles) ...
Invalid/Incorrect Serial Key
All serial codes on our store are tested and have an extremely low rate of failure. There are three reasons why a serial key may fail, they have been listed below. 1) The serial code is not entered correctly, we recommend copy and pasting the key to ...
PFPX Serial Key Reset
Unforunately, Aerosoft does not have control over PFPX license keys and as such only the developers of PFPX can reset your serial key. You can reach them by submitting a ticket on their website: http://flightsimsoft.com/support/ Please make sure to ...
Invalid FlightFactor Serial Key
Please note this article only applies to the B777, B757, B767, A350, and A320 Ultimate by FlightFactor for X-Plane 11. For all other serial keys, please read this article here. Unfortunately, Aerosoft does not have control over FlightFactors serial ...
Where do I find my license key and product download?
After purchasing a product from our store, the download and license key can be found on the instant downloads page of our store. This can be found by clicking "My Account" above the navigation bar, logging in, and then clicking "Instant Downloads" on ...