Where do I find my license key and product download?
After purchasing a product from our store, the download and license key can be found on the instant downloads page of our store. This can be found by clicking "My Account" above the navigation bar, logging in, and then clicking "Instant Downloads" on the left-hand side.
You can also click here to go directly to the instant downloads page.
Lost serial key or download link
If you have lost your serial key or product download link, you can retrieve it within just a few seconds on the order history page of our store. Please follow these steps below for navigating to this page: 1) On our store, you will see the "My ...
Invalid/Incorrect Serial Key
All serial codes on our store are tested and have an extremely low rate of failure. There are three reasons why a serial key may fail, they have been listed below. 1) The serial code is not entered correctly, we recommend copy and pasting the key to ...
Help! I purchased a product from a store that no longer exists
If you have previously purchased an Aerosoft product from a shop that no longer exists, it is still possible to receive updates for the product using our update database providing you have the serial key. Most shops send you a serial key to your ...
PFPX Serial Key Reset
Unforunately, Aerosoft does not have control over PFPX license keys and as such only the developers of PFPX can reset your serial key. You can reach them by submitting a ticket on their website: http://flightsimsoft.com/support/ Please make sure to ...
We utilize the amazon network for our downloads, and all files are regularly checked to ensure they are not corrupted. If you are facing any download issues, please follow the steps below. Broken Downloads 1) Please reboot your system and router and ...