Troubleshooting CRJ Prepar3D crashes

There are several possible reasons why errors may occur on the CRJ. If you find the yoke is fully left, and the aircraft is non-responsive, it's something has likely gone wrong during installation.

A few of the more common reasons for this have been listed below:

  1. If FSX or P3D has been installed to "C:\Program Files" or "C:\Program Files (x86)" (Which are the default paths of the FSX/P3D installers), running FSX/P3D as Administrator should resolve the issue.
  2. The CRJ relies on data from the "Documents\Aerosoft\Digital Aviation CRJ" folder, if this folder doesn't exist, the aircraft will not be able to load correctly. We have identified this as an issue with the CRJ installer and have found it only affects a very small number of users. Reinstalling the CRJ as an Administrator by following our guide here should resolve the issue.
  3. If your FSX or P3D is not installed in "C:\Program Files" or "C:\Program Files (x86)" and the "Documents\Aerosoft\Digital Aviation CRJ" folder exists, you are likely missing C++ redistributables or simconnect. Please try reinstalling the aircraft by following our guide here.