Who should I contact for Microsoft Flight Simulator support?

Who should I contact for Microsoft Flight Simulator support?

We have listed below the best methods of contacting support, depending on your version of Microsoft Flight Simulator and the area of support you need:
 
Issues with the retail disc version
      • General questions about the retail disc version
      • Cancellations, refunds, and exchange of the retail disc version
      • Download and installation issues with the retail disc version
Please visit: https://helpdesk.aerosoft.com/portal/en/kb/aerosoft/microsoft-flight-simulator
You can contact us directly here: https://helpdesk.aerosoft.com/portal/en/newticket

Issues with your Microsoft account
      • Lost credentials
      • Difficulty creating an account
      • Question about your personal information
Please visit: https://support.xbox.com/help/account-profile/browse
You can contact Xbox live support here: https://support.xbox.com/
 
Issues with the Microsoft Store (account and billing)
      • Questions about a pre-order or a purchase
      • Question about the payment method
      • Cancellation and refunds
      • Problem redeeming a code
Please visit: https://support.microsoft.com/ (payments tab)
You can contact the Microsoft Store support here: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support
 
Issues with the Microsoft Store (download and installation)
      • Problem downloading or installing MSFS
      • Error codes that start with “0x800”
Please visit: https://support.microsoft.com/ (Store App tab) (Troubleshoot section)
You can contact Microsoft Store support here: https://support.microsoft.com/en-us/help/28808/microsoft-store-contact-support

Issues with Steam
      • Download and installation issues
      • Technical troubleshooting
      • Refunds and cancelations
You can contact Steam Support here: https://help.steampowered.com/en/
 
In-game issues
      • General questions
      • Technical issues
      • Performance issues
      • Question or issue with an item purchased in the Marketplace
      • Bug reports
Please visit the FAQ: https://flightsimulator.zendesk.com/hc/en-us
Report a bug: https://flightsimulator.zendesk.com/hc/en-us
You can contact MSFS in-game Support Team here: https://flightsimulator.zendesk.com/hc/en-us
 
Insider Program and Insider Area issues (MSFS website)
      • Login issues
      • Question about joining or leaving the MSFS Insider Program
Please visit the FAQ: https://flightsimulator.zendesk.com/hc/en-us
Report a bug: https://flightsimulator.zendesk.com/hc/en-us
Contact MSFS in-game Support Team: https://flightsimulator.zendesk.com/hc/en-us
 
Problem with an add-on from a 3rd party developer
      • Question or issue about an add-on
      • Compatibility issues
Contact the developer of the add-on directly.